The term communication comes from the Latin word communis which means communi care or
make the same or common property . When we communicate with others, then we try to make what is conveyed to others that belonged to him .
Communication is a skill that is very important in human life , where we can see the communication can occur at any step of human motion . Humans are social creatures who depend on each other and independent and interdependent with others in their environment . The only tool to be able to connect with other people in their environment is communication both verbal and non- verbal ( body language and gestures understood by many tribes
nation ) . Communication is basically used to create or improve the relationship between human activity or group .
1.  Types of communication consists of :
1 . Verbal communication with words
2 . Non-verbal communication is called body language
1 . Verbal communication includes aspects such as ;
a. Vocabulary ( vocabulary ) . Communication will not be effective if the message conveyed by the words that are not understood , because it was as if the word is important in communicating .
b . Racing ( speed ) . Communication will be more effective and successful if the speed of speech can be regulated, not too fast or too slow .
c . Tone of voice : it will dramatically affect the meaning of the message so that the message would be another meaning when pronounced with a different tone of voice . Tone of voice that is disproportionate obstacle in communication .
d . Humor : can improve a happy life . Dugan (1989 ) , notes that with laughter can help relieve stress and pain . Laughter has the physical and psychological relationship and it should be remembered that humor is the only distraction in communication .
e . Concise and clear . Communication will be effective when presented briefly and clearly , directly on the subject matter so it's easier to understand .
f . Timing ( when appropriate) is a critical thing to note because communication would mean that if someone is willing to communicate , meaning that it can take time to listen or pay attention to what is delivered .
2 . Non Verbal Communication
Non-verbal communication is the delivery of a message without words and non- verbal communication gives meaning to verbal communication .
Which includes non- verbal communication :
a. facial expressions
Face is a rich source of the communication , as a reflection of the emotional facial expressions a person .
b . Eye contact , a natural signal to communicate . By holding eye contact or interact during a question and answer means the person involved and appreciate his interlocutor with a willingness to pay attention not just to listen . Through eye contact also provides an opportunity for others to observe the other
c . Touch is a form of personal communication given a touch more spontaneous than verbal communication . Some messages such earnest attention , emotional support , affection or sympathy can be done through touch .
d . Posture and gait . The way a person walks , sits , stands and moves an expression of himself . Posture and gait reflect emotions , self-concept , and level of health .
e . Sound ( Voice ) . Moans , took a deep breath , tears was also one person's expression of feelings and thoughts that can be used as communication . When combined with all other forms of non-verbal communication to hiss or noise can be a very clear message .
f . Gestures , is to reinforce the discussion . Using signs as part of the total communication as knock -  foot or hand over the work the talk show someone in a state of confusion or stress in an attempt to relieve stress,,

Ann Marriner , Tomey , Guide to Nursing Management and Leadership , Mosby year book Inc 1996
Elaine.L.Monica , Nursing Leadership and Management , an approach based on experience , publisher of medical books EGC 1998
Roger. B. Robert Ellis , J Gates and Neil kenwarthy , Interpersonal communication in Nursing Theory and Practice , Churchill Livingstone , 1995


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